Satisfaction level of spinal cord injury patients About physiotherapy services at CRP.

Abstract

Purpose: The purpose of the study was to find out the level of satisfaction of spinal cord injury patients regarding physiotherapy services at CRP. Objectives: The objectives were to find out the level of satisfaction of spinal cord injury patients receiving physiotherapy services at CRP. Methodology: This study was a quantitative design where cross sectional study has been chosen. From the admitted SCI patients of CRP, 105 participants were employed in the study from 11th August 2018 to 31th July 2019 on the basis of inclusion criteria. The Satisfaction with Continuum of Care (SCC) survey scale was used to assess the level of satisfaction of spinal cord injury patients. Analysis: Descriptive statistics has been used to analyze the data. Results: Among the 105 participants of SCI, 90.5% (n=95) was highly satisfied with quality of physiotherapy services and 32.4% (n=34) were good with the physiotherapy services, 38.1% (n=40) were very good with the physiotherapy services and 14.3% (n=15) were excellent with the physiotherapy services. Among 105 participants, 95.2% (n=100) were strongly agree with treated with respect and 87.6% (n=92) were strongly agree with the care took place in a timely and efficient manner. Conclusion: This study comprehends about the level of satisfaction of spinal cord injury patients about physiotherapy services at CRP. So, finding out the level of satisfaction will help to do further betterment of spinal cord injury people. Key words: Spinal cord injury; Level of satisfaction; Physiotherapy services.